Resume
Bruce Truong
Site Reliability Engineer | DevOps Engineer | Infrastructure Automation Specialist
PROFESSIONAL SUMMARY
Site Reliability Engineer with 2+ years of experience specializing in observability platforms, cross-team collaboration, and automated systems for distributed environments. Expert in deploying and maintaining monitoring solutions using DataDog, developing Python and Bash automation scripts, and ensuring 99.9% SLA compliance. Proven track record architecting MongoDB migrations (60B+ documents), implementing containerized solutions with Kubernetes, and building RESTful APIs for financial services platforms.
Core Competencies:
TECHNICAL SKILLS
Languages & Scripting:
Observability & Monitoring:
Infrastructure & DevOps:
Databases & APIs:
EXPERIENCE
Apex Fintech Solutions
Site Reliability Engineer
- Developed Python and Bash automation scripts for MongoDB migration from on-premises to Atlas cloud, successfully transferring 60B+ documents with zero data loss
- Deployed and maintained DataDog observability platform with 15+ custom dashboards and automated alerts
- Developed automated remediation solutions improving MTTD by 40% and reducing manual intervention by 30%
- Partnered across development, operations, and QA teams to ensure service reliability, maintaining 99.9% SLA compliance through monitoring and proactive incident response
- Collaborated with Charles Schwab and DTCC to architect RESTful API integrations for Ascend SaaS platform, ensuring reliable connectivity for FinTech operations
- Participated in on-call rotations for infrastructure handling 1M+ daily transactions, leading restoration of service-impacting issues while maintaining system reliability
Trimble
Software Engineer Intern
- Delivered software solutions in dual Developer/QA role, implementing automated testing frameworks that improved code quality and reduced production incidents by 30%
- Engineered database solutions using SQL Server and T-SQL, optimizing query performance for enterprise applications while developing custom forms using C# and VB.NET
- Streamlined development workflows using Azure DevOps CI/CD pipelines, improving team productivity and reducing deployment errors by 25%
Portland State University
Computer Science Co-Tutoring Coordinator
- Mentored 50+ students in algorithms, data structures, and programming fundamentals through debugging and code review sessions across Python, Java, and C++
- Diagnosed and resolved technical issues including compiler errors, runtime bugs, and performance bottlenecks
- Enhanced cross-functional collaboration by translating complex algorithmic concepts into accessible explanations
Precision Castparts Corporation
Supply Coordinating Manager
- Automated data analysis workflows using SQL and custom scripts, streamlining regulatory compliance and reducing manual reporting time by 60%
- Led cross-functional facility improvement projects with $500k+ budgets, coordinating between engineering, operations, and compliance teams
- Developed training programs for database software and operational procedures, improving team efficiency
Holy Trinity Catholic School
Technology Coordinator & Curriculum Developer
- Architected Python coding curriculum for 200+ students across K-8 grades
- Led technology infrastructure modernization, managing hardware procurement and system administration while reducing support tickets by 45%
- Optimized institutional technology stack, improving system reliability while reducing operational costs by 30%
EDUCATION
Portland State University
Jan 2015 – Jun 2024Bachelor of Science - Major in Computer Science, Minor in Philosophy
Relevant Coursework: C++, C, Rust Programming, Distributed Systems, Web Applications
PSU Capstone - Bike Index Platform Team Lead
- Led cross-functional team of 5+ developers implementing microservices architecture with RESTful APIs and containerized deployment for bike theft tracking platform
- Collaborated across development and operations teams using Scrum methodology, delivering bi-weekly sprints while ensuring system reliability and performance
- GitHub: https://github.com/impeccKable/bike-index-platform
- Featured in Bike Index article: "New Tool in the Fight Against Bike Crimes"
Portland Community College
Jan 2008 – Mar 2023Associate of Science – Oregon Transfer